Privacy Policy
This Privacy Policy describes how incorporeo.co collects, uses and discloses your Personal Information when you visit or make a purchase on the Site.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. Please see the list below for more information about what personal information we collect and why.
Device information
Examples of personal information collected: web browser version, IP address, time zone, cookie information, what websites or products you view, search terms, and how you interact with the website.
Purpose of collection: to load the Site accurately for you and to perform analysis on Site usage to optimize our Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.
Disclosure for Business Purposes: Shared with our processor Shopify.
Order information
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers and email address and telephone number.
Purpose of collection: to provide products or services to fulfill our contract, process your payment information, arrange shipping and provide invoices and/or order confirmations, communicate with the customer, screen our orders for potential risk or fraud, and when in accordance with the preferences you shared with us, provide you with information or advertisements related to our products or services.
Collection source: collected from the customer.
Disclosure for Business Purposes: Shared with our processor Shopify
Customer support information
Purpose of Collection: To provide customer support.
Collection source: collected from the customer.
Sharing personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe will be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our advertisements on other sites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may be able to consent to depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use personal information to provide our services, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.
Legal base
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information in accordance with the following legal bases:
Your permission;
The execution of the contract between the customer and the Website;
Compliance with our legal obligations;
To protect your vital interests;
Perform a task of public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete that information. For more information about your right to erasure, please see the 'Your rights' section below.
Automatic decision making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on the customer or affects the customer in a significant way.
We do not engage in fully automated decision-making that has a legal or significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that does not have a legal or material effect on the customer.
Services that include automated decision-making elements include:
Temporary denylist of IP addresses associated with failed repeated transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Your rights
GDPR
If you are an EEA resident, you have the right to access the Personal Information we hold about you, transfer it to a new service and request that your Personal Information is corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information below.
Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information about how data transfers comply with GDPR, see Shopify's GDPR article: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookies
A cookie is a small amount of information that is transferred to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't need to enter this information again each time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example whether it is their first time visiting or whether they are repeat visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| card | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reports
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics |
The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in several ways. Please remember that removing or blocking cookies may negatively affect your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through browser controls, usually found in the browser's “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, you can find it in your browser's help file or on websites such as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.
Do not track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
To alter
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at contacto@incorporeo.co
Last updated: January 8, 2023
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.